Features
of ERP (Enterprise resource plannina)
1. Financial
management. This
module manages your capital inflow and outflow. It covers standard Accounting
& Finance transactions like expenditures, general ledger, balance sheet,
bank reconciliation, tax management and payments. The module also generates
financial reports for different departments and business units.
2.
CRM. The CRM module helps you to
boost customer service and, eventually, profit per capita. It manages leads,
opportunities and customer issues. Likewise, it provides a 360-degree profile
of your customers by consolidating data like their social media activities,
purchase history and past interactions with support reps. In an ERP setup, CRM
is closely integrated with Sales module to fast track conversions.
3. Sales
& Marketing. The
module handles sales workflows like sales inquiries, quotations, sales orders
and sales invoices. The more advanced ERP also features taxation rules and
shipping tracker. The Sales and CRM modules work together to speed up the sales
cycle and earn the company more profits.
4. HRM. This module features standard
HRMS tools like time tracker, timesheet, and database for employee records, job
profiles and skills matrix. HRM module may also include performance reviews and
payroll system. The latter is closely integrated with the financial management
module to manage wages, travel expenses and reimbursements. Some ERP solutions
also feature a training or LMS function under HRM.
5. Manufacturing. This modules is sometimes
referred to as Engineering or Production. It helps businesses make
manufacturing more efficient in areas, such as, product planning, materials
sourcing, daily production monitoring and product forecasting. Some of the key
functionalities in this module are: Bill of Material, Master Production
Schedule, Shop Floor Control and Sales & Distribution Plan. The module is
tightly integrated with SCM and Inventory modules especially in areas like
product planning and inventory control.
6. SCM. This modules covers key aspects
in your supply chain including purchase order management. It manages product
flow from production to consumer and, occasionally, vice-versa for returns or
recalls. A key feature of the SCM module is process automation, which
streamlines your entire supply chain and makes it adaptive to sudden market
shifts.
7. Inventory. Also called material management
module, it helps you measure stock targets, standardize replenishments and
other inventory goals. It uses product serial numbers to track and locate items
in your organization. This module is closely integrated with the Purchase
module.
8. Purchasing. This module manages the
processes involved in materials procurement. These include: supplier listings;
quotation requests and analysis; purchase orders; Good Receipt Notes; and stock
updates. As such, it functions closely with SCM or Inventory modules.
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